Terms & Conditions - Casino Days User Agreement
Please read these terms carefully before using Casino Days. By accessing our platform, you agree to be bound by these terms and conditions.
Last Updated: January 2025
Welcome to Casino Days. These Terms and Conditions ("Terms") govern your use of our online casino platform and services. By accessing, browsing, or using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.
1. Acceptance of Terms
By creating an account with Casino Days or using our services, you confirm that you are at least 18 years old and have the legal capacity to enter into this agreement. You also confirm that you are not prohibited from using our services under the laws of your jurisdiction.
2. Account Registration and Verification
2.1 Account Creation
To use Casino Days services, you must create an account by providing accurate, complete, and current information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
2.2 Identity Verification
We may require you to verify your identity by providing government-issued identification documents. This verification process is mandatory for security purposes and regulatory compliance. Failure to complete verification may result in account restrictions or closure.
2.3 Account Security
You are responsible for keeping your login credentials secure and confidential. You must notify us immediately of any unauthorized use of your account or any other breach of security. Casino Days is not liable for any losses resulting from unauthorized account access.
3. Gaming Rules and Fair Play
3.1 Game Rules
All games on Casino Days are governed by specific rules that are displayed within each game. By participating in any game, you agree to abide by these rules. We reserve the right to modify game rules at any time, with notice provided to affected players.
3.2 Fair Gaming
Casino Days uses certified random number generators (RNG) to ensure fair and random outcomes in all games. All games are regularly tested and audited by independent third parties to maintain fairness and integrity.
3.3 Prohibited Activities
The following activities are strictly prohibited: collusion, cheating, use of automated software or bots, money laundering, fraud, or any other illegal activities. Violation of these rules will result in immediate account termination and potential legal action.
4. Deposits and Withdrawals
4.1 Deposit Methods
Casino Days accepts various secure payment methods for deposits, including credit cards, e-wallets, and bank transfers. All deposits are subject to verification and may be subject to processing fees as disclosed at the time of transaction.
4.2 Withdrawal Process
Withdrawal requests are processed within 24-48 hours for verified accounts. Withdrawals may be subject to verification procedures and limits based on your account status and regulatory requirements. You must withdraw funds using the same method used for deposits when possible.
4.3 Transaction Limits
Deposit and withdrawal limits may apply based on your account verification level, payment method, and regulatory requirements. These limits are designed to ensure security and comply with anti-money laundering regulations.
5. Bonuses and Promotions
5.1 Bonus Terms
All bonuses and promotions are subject to specific terms and conditions, including wagering requirements, time limits, and game restrictions. These terms are clearly displayed when you accept a bonus offer.
5.2 Wagering Requirements
Bonus funds must be wagered a specified number of times before withdrawal is permitted. Wagering requirements vary by promotion and are clearly stated in the bonus terms. Some games may contribute differently to wagering requirements.
5.3 Bonus Abuse
Any attempt to abuse bonus offers, including creating multiple accounts, using bonus funds inappropriately, or violating bonus terms, will result in forfeiture of bonus funds and potential account closure.
6. Responsible Gaming
6.1 Self-Exclusion
Casino Days is committed to promoting responsible gaming. We provide tools for self-exclusion, deposit limits, and session time limits. Players can request temporary or permanent self-exclusion from our services.
6.2 Problem Gambling
If you believe you have a gambling problem, we encourage you to seek help from professional organizations. We provide links to gambling addiction resources and support services.
6.3 Age Verification
You must be at least 18 years old to use Casino Days services. We implement strict age verification procedures and reserve the right to request additional documentation to confirm your age.
7. Intellectual Property Rights
7.1 Platform Content
All content on Casino Days, including games, graphics, text, software, and trademarks, is protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works without our express written permission.
7.2 User-Generated Content
Any content you submit to Casino Days, including feedback, reviews, or communications, becomes our property. You grant us a non-exclusive, royalty-free license to use such content for business purposes.
8. Privacy and Data Protection
Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our services, you consent to our data practices as described in the Privacy Policy.
9. Limitation of Liability
9.1 Service Availability
While we strive to maintain continuous service availability, Casino Days does not guarantee uninterrupted access to our platform. We are not liable for any losses resulting from service interruptions, technical issues, or maintenance periods.
9.2 Gaming Losses
Casino Days is not liable for any losses incurred through gaming activities. Gambling involves risk, and you should only wager amounts you can afford to lose. We encourage responsible gaming practices.
9.3 Third-Party Services
We are not responsible for the actions or services of third-party providers, including payment processors, game providers, or other service partners. Any issues with third-party services should be addressed directly with the respective provider.
10. Termination and Suspension
10.1 Account Termination
Either party may terminate this agreement at any time. We may suspend or terminate your account immediately if you violate these Terms, engage in fraudulent activities, or for other reasons as determined by our discretion.
10.2 Effect of Termination
Upon termination, your right to use Casino Days services ceases immediately. We will process any legitimate withdrawal requests in accordance with our standard procedures and applicable regulations.
11. Dispute Resolution
11.1 Customer Support
We encourage you to contact our customer support team to resolve any disputes or concerns. Our support team is available 24/7 and will work to resolve issues promptly and fairly.
11.2 Arbitration
Any disputes that cannot be resolved through customer support may be subject to binding arbitration in accordance with applicable laws and regulations.
12. Regulatory Compliance
Casino Days operates in compliance with applicable laws and regulations. We reserve the right to modify our services or suspend operations in any jurisdiction where required by law or regulation.
13. Changes to Terms
We may modify these Terms at any time by posting updated terms on our website. Material changes will be communicated to users via email or website notification. Your continued use of our services after changes constitutes acceptance of the updated Terms.
14. Contact Information
If you have any questions about these Terms and Conditions, please contact us at:
- Email: [email protected]
- Customer Support: [email protected]
- Legal Department: Casino Days Legal Team
These Terms and Conditions constitute the entire agreement between you and Casino Days regarding your use of our services. If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.